Terms of Service

DRAFT for legal review. Not yet in force. Country-specific addenda will be added after each country's legal check, before payments open there.

Last updated: November 13, 2026

These Terms apply to everyone who uses aidevera.com and its country pages (the “Site”), including families who subscribe for directory access (“Families”) and caregivers and care providers who advertise (“Caregivers”). The Site is operated by AideVera Inc. (“AideVera”, “we”). Caregivers also agree to the Caregiver Advertising Agreement, which forms part of these Terms.

1. What the Site is

The Site is an online advertising directory. We publish profiles that Caregivers write and list themselves. Listing is free for Caregivers. Families search those profiles themselves and contact Caregivers directly. Our principle: We publish. Providers advertise. Families choose. Everyone connects independently.

2. What we do not do

• We do not introduce, refer, match, recommend, shortlist or place Caregivers with Families, by people or by software, and we do not arrange care.
• We are not an employment agency, staffing or labour-hire business, placement service, nurse registry, home-care provider or health-care provider.
• We do not employ, supervise, direct, train or schedule Caregivers.
• We take no placement fees, commissions or payments based on contacts, leads, hires, hours or care delivered.
• We are not a party to any agreement between a Family and a Caregiver and do not handle payments for care.

3. Search tools

The Site's search tools, including “smart search”, convert a Family's own words into filters (such as city, language, schedule or type of care) that are shown to the Family and can be changed. Results are listed by date posted or renewed, or by another sort the Family chooses. We do not score, rank, rate or recommend Caregivers, and no one can pay for a higher position.

4. No verification or endorsement

Profiles are written by Caregivers. A profile is advertising, not an endorsement. We do not verify identity, credentials, licences, right to work, insurance, experience or background, and we do not run background checks.

5. Display

Only profiles posted or renewed in the last 30 days are displayed.

6. Families' responsibilities

Families decide alone whether to contact or engage a Caregiver and are responsible for their own interviews, reference and licence checks, any background check allowed by local law, and for complying with local employment, tax and social-insurance rules that may apply to them.

7. Caregivers' responsibilities

Caregivers are independent and responsible for their services, for any licence, registration, insurance, tax and right to work their country requires, and for the accuracy of their profiles.

8. Ending an arrangement

Either side may end an arrangement at any time without giving a reason. The Site can send the other side a neutral email notice and a confirmation to the sender. We do not collect or pass on reasons. A notice is a message only: it does not cancel, change or settle any agreement, notice period or payment between the parties.

9. Fees

All fees are fixed and never tied to contacts, leads, hires or placements. Prices are shown during sign-up, before payment, in your country’s currency. DRAFT prices (researched 13 November 2026), subject to legal review and final approval. Each Family payment gives 30 days of directory access. Caregiver listings are free: each posting or renewal displays a profile for 30 days. Prices marked “tax incl.” already include local VAT, GST or consumption tax; other prices are shown before any sales tax.

Caregivers: listing a profile is free. There is no setup fee and no monthly fee. The table also shows a planned optional caregiver plan, which is not yet offered. If it is introduced:

• it will be optional, and free listing will remain available;
• it will not change search order, so results stay sorted by newest;
• we will give Caregivers at least 30 days’ advance notice by email and on the Site before any caregiver fee starts, and no fee will apply unless a Caregiver chooses the plan;
• in countries flagged for legal review (including Japan, Taiwan, the United Kingdom, Germany and South Korea), any caregiver fee is subject to that review and may not be introduced there.

Payments are only accepted in a country after its legal review. Local consumer rights, including any cooling-off or withdrawal rights, are not affected. You can cancel before your next renewal.

10. Acceptable use

You must be 18 or older and give accurate information. Do not post false, unlawful or discriminatory content, harass anyone, scrape the Site, or collect users' details for marketing or resale. We may remove content or accounts that break these Terms or the law.

Sanctions and export compliance. You may not use AideVera if you are located, organized, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, and the Crimea, so-called Donetsk People's Republic and Luhansk People's Republic regions of Ukraine), or if you are, or are owned or controlled by, a person on the U.S. Treasury Department's Specially Designated Nationals and Blocked Persons List or another U.S. government restricted-party list. You represent that none of these applies to you and that you will not use AideVera to offer services to or from those places or persons. We may screen users against those lists and may suspend or remove any account or listing, and refuse or hold any payment, as needed to comply with law.

11. Disclaimers and liability

The Site is provided “as is”. To the extent the law allows, we are not liable for the acts or omissions of any Caregiver or Family or for any loss arising from care arrangements, and our total liability is limited to the fees you paid us in the three months before a claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Governing law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules. Subject to any non-waivable rights you have under the consumer protection laws of your country of residence, the courts of New York County, New York, USA, have exclusive venue for disputes arising from these Terms. Where local consumer law gives you the right to bring a claim in your own country's courts, that right is preserved.

13. Changes and contact

We may update these Terms; the date above shows the latest version. Contact: info@aidevera.com.